Delivery and Returns:

Carriage Costs

Spend £1 to £49.99 net and carriage will be £6.00 net
Spend £50.00 to £99.99 net and carriage will be £8.50

PLEASE NOTE DELIVERY IS TO MAINLAND UK ONLY - IF you happen to live on a wonderful Island, or in Beautiful Highlands of Scotland, or maybe even Ireland - please contact us for carriage charges.

Carriage FOC for all orders over £100

Deliveries

Deliveries are normally made within 7 days from receipt of order. A signature to confirm receipt of your order will be required. You will be advised of any delay, or if any item is no longer available.

All products are offered subject to availability and may be withdrawn if all stock is sold or if the manufacturers are unable to deliver. If your order cannot be fulfilled you will be given a full refund.

If delivery is delayed through default of Wessex Rope & Packaging Ltd, Wessex Rope & Packaging Ltd's liability shall be limited to a refund of the purchase price.

Alternative goods will not be substituted without your express permission.

Returns

Cancellation of Order - You have the right to cancel your order within 7 days of receipt and have a refund for any cancelled items provided that you return the goods to us in perfect condition and that the return does not consist of any copyrighted items. The goods to be returned must be unused, unopened and in their original packaging. We do not refund your original order postage cost, and the cost of return postage is payable by you. We suggest that you use a recorded delivery method as we cannot be held responsible for any losses incurred in transit back to us.